unable to verify client certificate sonicwall netextender

How to disable "Enable Client Certificate Check" option over the CLI? If it's not Client Certificate related, contrary to the error message, to you have the complete Certificate Chain imported with the Certificate? I do have the same public certificate chosen on the certificate selection section within the SSL VPN Server Settings. JavaScript is disabled. The certificate must be signed by the same CA selected for client certificate checking in the SonicWall Administration page. For a better experience, please enable JavaScript in your browser before proceeding. The difference being, with a CAC the client certificate is automatically installed on the browser and without a CAC the client certificate must be manually imported into the browser. . >administration//enter theadministrationconsole>no web-management client-certificate-check// disable client certificate check>commit//apply changes>exit. By submitting this form, you agree to our Terms of Use and acknowledge our Privacy Statement. Do you have Client Certificate Check enabled on the Manage -> System Setup -> Appliance -> Base Settings page? These commands must be issued withintheconfigurationmode andafter logging into the CLI. I do have the same public certificate chosen on the certificate selection section within the SSL VPN Server Settings. It should be successful now. The cert works fine for HTTPS management. If client certificate check is disabled, the option to enable or disable OCSP is not available to the user. The below resolution is for customers using SonicOS 6.2 and earlier firmware. Do you work with Client Certificates, which is IMHO not supported on Firewalls? What didn't change: no configuration on sonicwall were changed What we tried so far to no avail: 1. create new user at location A sonicwall 2, connect to location A from other locations across internet (read: different ISPs) 3. connect to location A using different computers from different locations across internet flag Report Navigate to the System | Administration page. Using Point-to-Point Protocol (PPP), NetExtender allows remote clients seamless, secure access to resources on your local network. Connect again. @JimAllenSW IMHO the Certificate should work for both, but the Error Message tricks me to think it's something else. Unable to verify client certificate! If client certificate check is disabled, the option to enable or disable OCSP is not available to the user. If the problem is due to OCSP then issue the following commands to disableOCSPchecking alone, without disabling client certificate check. Step 1: Login to the UTM CLI using the Console connection or SSH (https://www.sonicwall.com/en-us/support/knowledge-base/170505608988182) Step 2: Login as admin Step 3: Execute the following commands: admin@0017C54F050C> configure config (0017C54F050C)# administration (config-administration)# no web-management client-certificate-check A security ecosystem to harness the power of the cloud, Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions, Access to deal registration, MDF, sales and marketing tools, training and more, Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials, 03/26/2020 15 People found this article helpful 181,496 Views. Problem Description: When "client certificate check" is enabled on the System | Administration page. To sign in, use your existing MySonicWall account. You can do this by your own with openssl or testssl as well if you're familar with it. We do not have Client Certificates enabled, nor do we use them. And if proper certificate is not supplied by the client browser, then you will not be able to manage the firewall using user interface. Login to the SonicWall management GUI. If using self-signed certificate: Navigate to System|Administration. The certificate must be signed by the same CA selected for client certificate checking in the. >no web-management ocsp-check// disable OCSP checking>commit//apply changes>exit. To create a free MySonicWall account click "Register". "errror: unable to verify client certificate". It may not display this or other websites correctly. Please note that search won't be working for the time being while we finish the upgrade. Enable Client Certificate Check is checked, but no client certificate is installed on the browser. This article describes how to disable client certificate check option using CLI. For firewalls that are generation 6 and newer we suggest to upgrade to the latest general release of SonicOS 6.5 firmware. The certificated must be in a container along with its private key, and optionally the CA certificate. NetExtender Troubleshooting NetExtender Troubleshooting See the following tables with troubleshooting information for the Dell SonicWALL SRA NetExtender utility. Please note that search won't be working for the time being while we finish the upgrade. Next-generation firewall for SMB, Enterprise, and Government, Comprehensive security for your network security solution, Modern Security Management for todays security landscape, Advanced Threat Protection for modern threat landscape, High-speed network switching for business connectivity, Protect against todays advanced email threats, Next-generation firewall capabilities in the cloud, Stop advanced threats and rollback the damage caused by malware, Control access to unwanted and unsecure web content, SSLVPN Timeout not working - NetBios keeps session open, Configuring a Virtual Access Point (VAP) Profile for Internal Wireless Corporate Users, How to hide SSID of Access Points Managed by firewall. If you find a bug, have a suggestion, or need some help with new features we've introduced, check out the thread below. JavaScript is disabled. But it does not work when using Netextender as an SSL VPN client. This "Client Certificate" still bothers me. The following screenshots show an internal CA certificate being imported before setting that certificate as, When a web browser tries to access the SonicWall. Open MMC and click File then Add or Remove Snap-ins. To download the firewall logs, Navigate to Investigate | Logs | Event Logs, set the Show field to "All Entries" and click txt or csv button located next to Log Events Since drop down menu. @JimAllenSW did you checked with a Tool (DigiCert, SSL Labs, ) that the Cert/Chain provided from the Appliance is correct? On Netextender I get "errror: unable to verify client certificate" It is a wildcard cert, not sure if that matters. \Program Files\SonicWALL\SSL-VPN\NetExtender . Reboot the SonicWall. Regards, Saravanan V Regards Saravanan V But it does not work when using Netextender as an SSL VPN client. Has anyone run across this before? Next-generation firewall for SMB, Enterprise, and Government, Comprehensive security for your network security solution, Modern Security Management for todays security landscape, Advanced Threat Protection for modern threat landscape, High-speed network switching for business connectivity, Protect against todays advanced email threats, Next-generation firewall capabilities in the cloud, Stop advanced threats and rollback the damage caused by malware, Control access to unwanted and unsecure web content, SSLVPN Timeout not working - NetBios keeps session open, Configuring a Virtual Access Point (VAP) Profile for Internal Wireless Corporate Users, How to hide SSID of Access Points Managed by firewall. NetExtender is an SSL VPN client for Windows, Mac, or Linux users that is downloaded transparently and that allows you to run any application securely on you company's network. Select on Certificates and then Add. A security ecosystem to harness the power of the cloud, Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions, Access to deal registration, MDF, sales and marketing tools, training and more, Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials, 10/14/2021 57 People found this article helpful 194,282 Views. If the problem is due to OCSP then issue the following commands to disable OCSP checking alone, without disabling client certificate check. The following CLI commandsrestore access to a user who is locked out. It may not display this or other websites correctly. If the CA certificate is not part of the container then it must be separately imported. Under Web Management settings, enable check box, When a web browser tries to access the SonicWall HTTPS management without an appropriate certificate, the SonicWall security appliance checks the. This release includes significantuser interface changes and many new features that are different from the SonicOS 6.2 and earlier firmware. You are using an out of date browser. @BWC Good questions. All our laptops (Windows 7) are using NetExtender version 3.5.111 to connect to our servers via SonicWALL. Users can mount network drives, upload and download files, and access resources in the same way as if they were on the local network. This error message is a normal behavior with the self-signed certificate of SonicWall because IE does not treat SonicWall as a trusted CA. All rights Reserved. SonicWALL NetExtender is a software application that enables remote users to securely connect to the remote network. Copyright 2022 SonicWall. For a better experience, please enable JavaScript in your browser before proceeding. Some passwords are incompatible with our new forum software. Yes, it is a GO Daddy Cert and the complete chain was imported. Share Improve this answer Follow All our laptops (Windows 7) are using NetExtender version 3.5.111 to connect to our servers via SonicWALL. Adding the SonicWalls Self Signed HTTPS Management Certificate to the Windows 10 computers to make it trusted. Enable OCSP Checking is enabled, but either the OCSP server is not available or a network problem is preventing the SonicWall security appliance from accessing the OCSP server. Enable Client Certificate Check is checked and a client certificate is installed on the browser, but either no Client Certificate Issuer is selected or the wrong Client Certificate Issuer is selected. CAUTION:When using the client certificate feature, these situations can lock the user out of the SonicWall security appliance. Procedure: Step 1: Login to the UTM CLI using the Console connection or SSH (https://www.sonicwall.com/en-us/support/knowledge-base/170505608988182) Step 2: Login as admin Step 3: Execute the following commands: admin@0017C54F050C> configure config(0017C54F050C)# administration (config-administration)# no web-management client-certificate-check (config-administration)# exit config(0017C54F050C)# commit. I can connect from any machine, with any. Just to root things out if it's Certificate or Appliance related. Confirm Local Computer then select on Finish, click OK. This field is for validation purposes and should be left unchanged. This field is for validation purposes and should be left unchanged. Click Regenerate Certificate. Regenerate or create new certificate used for SSL VPN, so that the encryption used is SHA256 with 2048 bits for the public key of the certificate. >administration//enter theadministrationconsole>no web-management client-certificate-check// disable client certificate check>commit//apply changes>exit. The Client Certificate Issuer drop-down menu contains a list of the Certification Authority (CA) certificates that are available in the SonicWall certificate store. Coming back to explain my findings: this turned out to be caused by an old firmware on the Sonicwall device, incompatible with the latest NetExtender client, while the compatible client was incompatible with Windows 7. Cox DNS hijacking was a significant confounding factor on the client end as well. The below resolution is for customers using SonicOS 6.5 firmware. Provide the screenshots of the error displayed on the Netextender or Mobile Connect application. If you're having trouble logging in, try resetting your password. >no web-management ocsp-check// disable OCSP checking>commit//apply changes>exit. You can unsubscribe at any time from the Preference Center. Need help with SonicWALL NetExtender error. To further secure the HTTPS access of the SonicWall management GUI, in addition to the username/password authentication, system administrators can enable Client Certificate Check. However, it can be used to enforce a client certificate on any HTTPS management request. The following screenshots show a certificate with.pfxextension and its CA certificate being imported into the Firefox browser:Log into the SonicWall. It is a wildcard cert, not sure if that matters. You can unsubscribe at any time from the Preference Center. With NetExtender, remote users can virtually join the remote network. Resolution To get rid of these error messages make sure that A valid certificate signed by a trusted Certificate Authority or third party CA can be installed on the SonicWall device. The cert works fine for HTTPS management. Select radio button for Computer account. Some passwords are incompatible with our new forum software. Update: If you try a self signed cert for SSL VPN, does this error still comes up. If you find a bug, have a suggestion, or need some help with new features we've introduced, check out the thread below. Need help with SonicWALL NetExtender error. By submitting this form, you agree to our Terms of Use and acknowledge our Privacy Statement. Under Web Management settings, enable check box Enable Client Certificate Check. I have a real wildcard public cert installed on a NSA 5600 firewall. Import client certificate into a web browserThe following points must be kept in mind before importing the client certificate into a browser. The SonicWall Client Certificate Check was developed for use with a Common Access Card (CAC). Unable to verify client certificate! You are using an out of date browser. If you're having trouble logging in, try resetting your password. Import the certificate to be used for management. For example. This article describes how to enable Client Certificate Check in the SonicWall and how to import a client certificate into the web browser. 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